Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how XK Solutions Makers S.R.L., trading as UXsolutions, collects, uses and protects personal data when you visit this website, submit the contact form, or otherwise interact with us. We process personal data in accordance with Regulation (EU) 2016/679 (the "GDPR") and applicable Romanian data protection law.

1. Introduction

We collect only the personal data needed to respond to your enquiries, operate this website and, where you consent, understand how the site is used. We do not sell personal data to third parties.

2. Data controller

The data controller responsible for personal data collected through this website is:

3. Information we collect

We collect the following categories of information:

• Contact form submissions: your name, work email address, company name and any project details or message you choose to share, plus your selected budget range where provided.
• Cookie and usage data: where you accept cookies, we may collect information about how you use the site, such as pages visited and general session information, as described in the Cookies section below.
• Technical data: standard web server logs, such as IP address, browser type and device information, which are generated automatically when you visit the site and are used for security and troubleshooting.

We do not knowingly collect financial account details, government identifiers or other sensitive categories of personal data through this website.

4. How we use your information

We use the information described above to:

• respond to enquiries submitted through the contact form and evaluate potential projects;
• operate, secure and improve this website;
• understand, where you have consented to non-essential cookies, how visitors use the site so we can improve it; and
• comply with our legal obligations, including accounting and tax record-keeping where relevant to a client relationship.

5. Legal basis for processing

Depending on the context, we rely on the following legal bases under Article 6 of the GDPR:

• Consent — for non-essential cookies and any optional communications you opt into.
• Legitimate interests — to respond to enquiries, operate and secure the website, and understand aggregate site usage, balanced against your rights and interests.
• Performance of a contract — where processing is necessary to prepare a proposal or deliver services you have engaged us for.
• Legal obligation — where we are required to retain certain records under Romanian or EU law.

6. Cookies

This website uses a small number of cookies. Strictly necessary cookies (such as remembering your cookie preference) are used regardless of consent, as they are essential for the site to function. Where present, any analytics or non-essential cookies are only set after you accept them through the cookie banner shown on your first visit. You can change your preference at any time by clearing your browser's site data for this domain, which will show the cookie banner again on your next visit.

7. Sharing your information

We do not sell or rent personal data. We may share limited information with trusted service providers who help us operate this website or deliver client work (for example, hosting or email delivery providers), under terms that require them to protect your data and use it only for the purposes we specify. We may also disclose personal data where required by law or to protect our legal rights.

8. Data retention

We retain contact form enquiries for as long as reasonably necessary to respond to them and follow up on a potential project, and no longer than is necessary for that purpose unless a longer retention period is required by law or forms part of an active client relationship, in which case retention is governed by the relevant service agreement and applicable legal requirements.

9. Your rights

Under the GDPR, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data, subject to any legal retention requirements;
• request restriction of, or object to, certain processing;
• request a portable copy of data you have provided to us; and
• withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@uxsolutions.com. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), or with the data protection authority in your own EU member state.

10. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International transfers

Where any service provider we use to operate this website is located outside the European Economic Area, we take steps to ensure an adequate level of protection for your data, such as relying on providers certified under an adequacy framework or bound by standard contractual clauses approved by the European Commission.

12. Children's privacy

This website and our services are directed at businesses and professionals. We do not knowingly collect personal data from children, and this website is not intended for use by individuals under the age of 16.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised.

14. Contact us

For any questions about this Privacy Policy or how we handle your personal data, contact us at hello@uxsolutions.com or through our contact page.